Privacy Policy
Effective Date: May 24, 2025
Last Updated: February 20, 2026
At OG Bars (Organic Gorilla), your privacy matters. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit organicgorilla.com (the “Site”), which operates on WordPress and WooCommerce.
By using our Site, creating an account, making a purchase, or subscribing to marketing communications (including SMS), you agree to the practices described below.
1. Information We Collect
We may collect the following categories of personal information:
A. Information You Provide Directly
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Name
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Email address
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Phone number
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Billing address
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Shipping address
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Account login credentials
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Order history
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Customer service communications
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Information submitted via forms, promotions, or surveys
B. Payment Information
Payments are processed securely via third-party providers such as Stripe or PayPal. We do not store full credit card numbers on our servers. Payment processors collect and process payment information in accordance with their own privacy policies.
C. Automatically Collected Information
When you visit our Site, we may automatically collect:
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IP address
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Browser type
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Device type
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Operating system
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Pages visited and time spent
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Referring URLs
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Cart activity
D. Cookies & WooCommerce-Specific Data
Our Site uses WooCommerce to power our store. WooCommerce uses cookies to:
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Keep track of cart contents
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Process checkout functionality
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Enable account login
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Remember user preferences
We may also use tracking pixels and analytics tools such as:
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Google Analytics
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Meta Pixel
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TikTok Pixel
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Google Ads tracking
2. How We Collect Your Information
We collect information through:
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The WooCommerce checkout process
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Account registration
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Newsletter and SMS sign-up forms
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Cookies and tracking technologies
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Advertising platforms and analytics providers
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Customer support communications
3. How We Use Your Information
We use your information to:
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Process and fulfill orders
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Send order confirmations and shipping updates
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Provide customer support
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Prevent fraud and secure transactions
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Manage your account
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Improve website performance and customer experience
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Send marketing emails (if opted in)
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Send SMS marketing messages (if opted in)
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Deliver targeted advertising and retargeting campaigns
4. SMS Marketing & Mobile Compliance
If you opt in to receive SMS marketing messages from OG Bars:
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You consent to receive recurring automated promotional and personalized marketing text messages.
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Consent is not a condition of purchase.
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Message frequency may vary.
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Message and data rates may apply.
You may opt out at any time by replying:
STOP to cancel
HELP for assistance
You may also contact us at orders@organicgorilla.com to request removal.
We comply with the Telephone Consumer Protection Act (TCPA) and applicable U.S. mobile marketing laws. We maintain records of consent where required.
We do not share or sell SMS opt-in data or consent with third parties for their own marketing purposes.
5. Sharing Your Information
We do not sell or rent your personal information.
We may share your information with trusted third-party service providers that help operate our business, including:
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Payment processors (Stripe, PayPal)
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Shipping carriers
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Email marketing platforms (e.g., Klaviyo, Mailchimp)
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SMS marketing providers
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Analytics providers (Google Analytics)
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Advertising platforms (Meta, TikTok, Google Ads)
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Hosting providers and security services
These providers only receive the information necessary to perform services on our behalf and are required to safeguard your data.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to:
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Analyze website traffic
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Maintain shopping cart functionality
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Improve user experience
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Deliver targeted advertisements
We display a cookie consent banner upon first visit where required.
You may disable cookies through your browser settings; however, doing so may affect site functionality.
7. Data Retention
We retain order information for tax, accounting, and legal compliance purposes.
Account information is retained as long as your account remains active or as needed to provide services.
You may request deletion of your account by contacting us at orders@organicgorilla.com, subject to legal retention obligations.
8. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information.
WooCommerce transactions are processed via encrypted connections (SSL). Payment information is handled securely by third-party payment processors and is not stored on our servers.
However, no method of transmission over the Internet is completely secure.
9. Your Privacy Rights (California Residents)
If you are a California resident, you may have the right under the California Consumer Privacy Act (CCPA) to:
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Request disclosure of the personal information we collect
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Request deletion of your personal information
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Opt out of the sale or sharing of personal information
We do not sell personal information.
To submit a request, contact us at:
orders@organicgorilla.com
10. Location and Jurisdiction
OG Bars is based in North Carolina, United States, and operates in compliance with applicable U.S. privacy laws.
We currently do not target or actively market to individuals located in the European Union and do not include GDPR-specific provisions at this time.
11. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date.
Continued use of the Site after updates constitutes acceptance of the revised policy.
12. Contact Us
OG Bars
Email: orders@organicgorilla.com
Website: https://organicgorilla.com
